Complimentary Home Visits to Ensure the Proper Level of Care
Complimentary Home Visits to Ensure the Proper Level of Care
Caring Connections
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Privacy Policy

Effective Date: 02/01/2026Company Name: Caring ConnectionsWebsite: www.caringconnectionswny.com
Caring Connections (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information obtained through our website and services.
By using our website, you agree to the terms of this Privacy Policy.________________________________________ 1. Information We Collect
We may collect the following types of information when you visit our website or contact us:
Personal Information You Provide• Name• Email address• Phone number• Mailing address• Information submitted through contact forms or service inquiries
Automatically Collected Information
When you visit our website, we may automatically collect:• IP address• Browser type• Device information• Pages visited• Date and time of visit• Referring website
This information helps us improve website performance and user experience.________________________________________ 2. How We Use Your Information
Caring Connections may use your information to:• Respond to inquiries and requests• Provide home care services and support• Communicate with clients, families, and prospective clients• Improve our website and service offerings• Maintain internal records• Comply with legal obligations under federal and New York State law
We do not sell or rent your personal information.________________________________________ 3. Protection of Health Information
Caring Connections provides non-medical home care services. In certain cases, we may receive sensitive personal or health-related information.
While our services may not always fall under HIPAA, we treat all personal and client information with strict confidentiality and safeguard it in accordance with applicable privacy and security standards.________________________________________ 4. Sharing of Information
We may share information only in the following limited circumstances:• With trusted service providers assisting in business operations (e.g., scheduling or IT support), under confidentiality obligations• When required by law, subpoena, or court order• To protect the rights, safety, or property of our clients, staff, or company• With your consent________________________________________ 5. New York State Privacy Rights
In accordance with New York State consumer protection and privacy laws, Caring Connections takes reasonable steps to ensure that personal information is protected from unauthorized access, misuse, or disclosure.
New York residents may request access to or correction of their personal information by contacting us using the information below.________________________________________ 6. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance your browsing experience. Cookies help us understand website traffic and improve functionality.
You may disable cookies through your browser settings, though some features of the website may not function properly.________________________________________ 7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.________________________________________ 8. Third-Party Links
Our website may contain links to third-party websites. Caring Connections is not responsible for the privacy practices or content of those external sites.We encourage you to review their privacy policies separately.________________________________________ 9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.If we become aware that we have collected such information, we will delete it promptly.________________________________________ 10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
We encourage visitors to review this policy periodically.________________________________________ 11. SMS Terms & Conditions Caring Connections By opting in to receive SMS messages from Caring Connections, you agree to the following terms: • Messaging frequency may vary depending on your interaction with us.• Message and data rates may apply based on your mobile carrier and plan.• You may opt out at any time by texting STOP.• For assistance, text HELP or visit our website at https://caringconnectionswny.com Your consent to receive SMS messages is not a condition of purchase. For more information about how we collect and use personal information, please review our Privacy Policy: https://caringconnectionswny.com/privacypolicy For full Terms of Service, please visit: https://caringconnectionswny.com/termsandconditions ________________________________________ 12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Caring Connections Western New YorkWebsite: www.caringconnectionswny.comPhone: 585-287-6272 or 716-271-6487Email: Info@CaringConnectionsWNY.com________________________________________
Service Area
Rochester, NY : Buffalo, NY and their surrounding areas.
Phone
Rochester: (585) 287-6272 Buffalo: (716) 271-6487

Main Office Social Media

100 McAuley Dr. Rochester, NY 14610
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